Blog — immune boost

Maybe you’ve heard that Elderberry Syrup is good for you, but you aren’t sure what to expect with your order.  We’ve got you covered!

Quality. 

Elderberries are anti-viral, anti-inflammatory, anti-bacterial, and high in antioxidants.  One of the things they do so well is activate and support our immune systems.  That’s the whole reason our owner, Jenny, started this company.  We exist to empower families with a natural and effective way to fight colds, flus, and allergies.  For us, elderberry syrup is a key factor in providing immune support for ourselves and our families!

Our elderberry syrup is made with 6 natural ingredients—Elderberries, Aronia Berries, Raw Local Honey, Ginger, Ceylon Cinnamon and Clove.   That’s it!  We are really proud to provide such a high-quality syrup to our customers!

Quick Service and Free Shipping.

We offer free shipping with USPS Priority Mail.  Once you’ve placed your order, we get busy prepping your product.  Each jar is sanitized, labeled, and dated by our incredible team.  Because we want to provide you with the freshest product, we make our syrup many times each week and all orders ship within 3 business days.  Once it leaves our shop, it takes USPS 1-4 business days to get your package to you. 

Packaging and Refrigeration.

Our shipping team is the best!  They take great care in packaging our products so you will receive them in excellent condition.  Each jar is wrapped in layers of brown paper and bubble wrap.  It is boxed and labeled by hand.  We’re on a first name basis with our Postal Carrier since we ship so many packages each day! 

When you receive your syrup, we ask that you place it in your refrigerator because it provides you with the freshest product for the duration of its shelf life.  But some customers wonder if their product is safe since it can’t be kept cold during shipping.

Our syrup is certified as “non-potentially hazardous” which means that it does not create a hospitable environment for harmful bacteria to grow. The instructions to store in the refrigerator are for the purpose of quality and freshness, not safety.  Being outside of the fridge for even up to a week will not compromise the safety of our product.

Shelf Life.

Our syrup lasts 30-60 days in your refrigerator, and we always write 45 days from the day we produce the batch on our jars. We recommend using or freezing the syrup within one week past the date on your jar to ensure it doesn't spoil. Frozen syrup lasts 6-8 months in the freezer.  Some of our customers even freeze their syrup in ice cubes trays so that their daily doses are already portioned out!

Consistency and, well, Consistency.

One of the things we hear a lot is how happy our customers are with the consistency of our syrup.  Our repeat customers are happy that they can count on the same great taste and quality each time they place an order!

But one of the questions we get a lot from first time customers refers to the consistency of our syrup.  It’s called a syrup—isn’t it supposed to be thick? 

We don’t use any preservatives or glucose, and the only thickening agent we use is honey. Because of this, our syrup is juice-like in consistency, rather than thick like pancake syrup.  We say it is sweet from the honey and should taste a bit like Christmas from our spices!  We are committed to providing the highest quality syrup to all of our customers, and a lack of thickness does not indicate a lack of effectiveness.  In fact, there are approximately 800 milligrams of elderberry in each tablespoon dose!

Kindness

One of our core values at The Elderberry Co. is kindness.  We treat others the way we want to be treated.  We show up every day and give our best to provide you, our customers, with a delicious, high-quality syrup.  We are so grateful for the opportunity to serve you.  It is one of our greatest joys.

Would you like to try our syrup?  We are having a summer sale where you can save 15% with the code SUMMERFUN at checkout for a limited time! Code cannot be combined with bundles, subscriptions or any other discount. Valid online only.

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My story is not a normal one. Two years ago I posted on Facebook and that post set me on a WILD journey of entrepreneurship, building a six figure business all while breastfeeding, toddler-rearing and balancing life as a stay-at-home mom. I didn’t cut corners, but worked INSANELY hard to get to where I’m at. I can’t stay silent about how I got here, where I’m going and how you truly can discover what God created you for and live a crazy-fulfilled life. My hope is that my customers can hear my story and be inspired in some way to take a step toward pursuing a dream.

With that said, let me tell you about March. One of my business mentors once described seasons of business as having one arm wrapped around a shooting rocket ship and another hand on an extinguisher, putting out fires. That is the best way to describe how March felt for me. For our country (and entire world), March 2020 will be remembered for the historic events that took place around the pandemic of Covid-19. Our economy essentially closed its doors and we all stayed home in our best effort to "flatten the curve" and prevent our health care system from getting overwhelmed. The middle of the month was especially chaotic where it felt like every minute we were getting news updates on big events cancelling and stay-at-home orders happening in different states. 

As for our business, we made the decision to close our storefront in southern Indiana. We felt that this was the safest move we could make, and as primarily an online business, we knew we could still offer our products to our community even with our doors physically closed. We were FLOODED with online orders the entire month. About 4x what we were used to. In one week, we made over 1,000 gallons of elderberry syrup! My emotions in March were all over the place: 

"How am I supposed to keep up with all of this?"

"We need more help! We need more space!"

"Are we making mistakes?"

"Is our team having fun and feeling valued?"

"This is CRAZY."

"This is fun!"

"I'm exhausted."

"I don't know if I can do this anymore."

I could go on. I had several 3am and 5am mornings that left me with a few emotional breakdowns. This is a photo of one of those mornings (I'll leave the breakdown photo to myself)...

By the end of March, I had some serious doubts about the business I had built and my ability to run it. Yes it was (and still is) incredibly successful but that kind of accelerated growth is not easy to handle. And going through a pandemic is not easy to handle.

I've come out of March with a new appreciation for entrepreneurs and business owners. I've seen the ways that I handle adversity well and other ways I handle it not-so-well. I'm incredibly grateful for a successful business and a product that brings so much health and healing to our community. And I'm especially grateful for our customers who continue to support us and share our product with their friends and family. Our future is looking CRAZY and BRIGHT, and we plan to continue to take you along for the journey!

Have you tried our syrup? Use code ROCKETSHIP to get 15% off your order now through May 1st. Code cannot be combined with bundles or subscriptions. Enjoy!

To healthy and happy families,

 Jenny

Photo Credit: Photo Lulu

Here at The Elderberry Co, Elderberry Syrup is clearly a big part of what we do. You might be surprised, but we don’t spend our days only talking about Elderberry Syrup. I know, crazy right?!? We talk about our lives, our dreams, our hopes. We talk about you. We talk about how we can better our processes, and products to help our customers. For us, it is not just about the syrup. It is about empowering families to stay healthy, especially during this time of year.

If you’ve been around us long, you’ve probably heard Jenny Watson, the owner of The Elderberry Co, talk about the struggle when her son was young and getting earache after earache. She didn’t feel empowered on how to help him. If you’re a parent, you know that helpless feeling when your kid is sick and NOTHING seems to help. She found Elderberry Syrup and could see the impact that it made on her family's health. That is the biggest reason she created this company.

It may be hard to remember when you are ordering from a website, but we are a small business. There are humans behind this business. We have about six of us on staff and a few others that help periodically when we need it. From putting labels on your jars, to making syrup, to filling tea pouches, responding to emails and messages, all of that is done by our team.

When you support this business, you truly support our families and the community. If you were not aware, a portion from every jar goes to a ministry in Louisville, Ky, Safe Passage. Safe Passage is a faith-based organization working to open Kentucky’s first shelter for sexually trafficked children. Each person buying our products plays a role in providing hope and healing to young people who may not otherwise receive it! That's a HUGE deal!

This week is about being thankful for things in your life. We just wanted to take time this week to tell you how thankful we are for you. We are thankful you entrust us to help keep your family healthy. We are thankful you come to our store or email us to share stories about how our syrup has impacted your family.

We have big plans for 2020 and many ideas. Thank you for supporting us! From our Elderberry family to yours, we hope you have a wonderful Thanksgiving week!

Let us know what you would love to see us come up with in 2020! Message us on instagram or Facebook or email us at info@theelderberryco.com!